FAQs

If your question is not answered in the information below or within our Buy Art, Sell Art or About Us sections, please email us and we will be happy to provide you the information you seek.

Will Wall Fiction ship outside of Canada?

Yes, Wall Fiction will ship internationally. For artwork being shipped outside of Canada, any purchase may be subject to provisions of the Cultural Property Export and Import Act (Canada) and customs or brokerage fees. Wall Fiction does not include any related taxes, custom duties and fees levied by the destination country “Import Fees”. The recipient of the shipment is the importer of record in the destination country and is responsible for all additional shipping associated charges and fees.

Why is shipping art so expensive?

Wall Fiction would hate for the shipping fees to deter potential buyers from quality art at an affordable price. The materials required to package artwork so that it arrives safely are expensive. Artwork requires a sturdy box to protect it against being crushed or punctured, bubble wrap to create a buffer between it and potential harm, plastic wrap to safeguard it against any potential water damage and often extra filling to keep the artwork from moving around within the box. These materials are costly than you may realize. And large pieces or pieces made from unique materials may even require custom-built crates. Finally, some artwork sizes exceed regular post office service and must be sent using specialist carriers.

The number of separate materials is then added to the actual transportations costs; thus shipping artwork comes at a higher price that what many may think.

By writing about the shipping costs and not building them into our stated Wall Fiction prices for the actual items, we are exposing these packaging and shipping costs, and the responsibilities in owning original art. As new collectors, protecting your art will only enhance your appreciation and enjoyment.

What if I buy a piece of art on Wall Fiction and then decide it's not right, can I return it?

No. All sales are final and non-refundable. Should you find yourself unhappy with a final sale purchase, send the artwork back for re-consignment under a new contract (all consignment and delivery terms apply). See our Sell Art section in the main menu for more information on consigning fine artwork.

Does Wall Fiction provide art appraisals?

Wall Fiction works with fine art appraisers and other fine art specialist when required. If you require an appraisal or other fine art services, we recommend contacting Fine Art Appraisal + Services.